退換貨及售後服務 Returns & After-sales service

My First Book每一本皆為手工製作，如若發生瑕疵或缺件，請於購買內七日內以拍照及錄影方式提供予種子村。如若有客服相關疑問，歡迎加入官方Line帳號(ID: @mfbtaiwan)超過七天後將不提供換貨服務。

Each “My First Book” is handmade. The product can be exchanged within seven days http://lin.ee/MTuWDl7if it is faulty.

If you have any questions about customer service, please add us via LINE (ID: @mfbtaiwan).
 

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My First Book 經過台灣玩具中心的合格檢驗，不需清洗也可以直接玩耍唷，若有任何疑慮，可以先行清洗也沒問題。

清洗步驟：

拆下所有配件丟入洗衣袋（布書本體不建議清洗，封面封底為固定紙板有微量的膠，浸泡過後可能有滲出的情況產生，導致布書染色）

➡️洗衣機加入一般洗劑（不得使用護色、漂白效果洗劑）

➡️洗衣機設定柔洗且最低水量（勿浸泡）

➡️洗完自然風乾，可用除濕機輔助（勿直曬太陽）

My First Book has been inspected by the TCC (Taiwan Center of R&D and Testing for Commodities). You can play directly without washing, and it can also be washed first if you have concerns.

Clean steps:

1. Throw them into the laundry bag (the book and accessories throw it into the laundry bag).
2. Add detergent to the washer (color protection or bleaching effect detergent is not allowed).
3. Set the washer for soft washing (Do not use the soaking function).
4. Air dry after washing, you can use with a dehumidifier (do not directly illuminated by sun).